Unlimited First Aid Training Terms & Conditions

1. Subscription Duration and Scope

– The subscription is valid for a period of five (5) years from the date of purchase. It includes unlimited access to all scheduled first aid training courses offered in Victoria, Australia by Start Training (RTO #22381).
– The subscription is applicable to all First Aid accredited training courses Start Training are accredited to train including any future additions to our training scope as new courses become available.
– The subscription also covers the subscriber for any regulatory or mandated updates to courses e.g. updates, revisions or superseding of courses as long as Start Training have these courses on scope and are approved to deliver these courses.

2. Eligibility

– Subscribers must be residents of Victoria, Australia.
– Subscribers must be 18 years of age or older.

3. Booking and Scheduling

– Course bookings are subject to availability and are offered on a first-come, first-served basis.
– Subscribers are required to book courses through the designated online platform or via phone.
– Subscribers may reschedule a session at least 48 hours before the scheduled start. Failure to notify within this timeframe or non-attendance may result in forfeiture of the session without refund.

4. Certification

– Certificates will be issued upon successful completion of each course, in compliance with national standards.
– Certificates are valid as per the Australian Resuscitation Council guidelines and other regulatory bodies.

5. Cancellations and Refunds

– The subscription fee is non-refundable after 30 days from the date of purchase.
– Subscribers may cancel their subscription within the first 30 days for a full refund, provided no courses have been attended.
-The provider reserves the right to cancel or reschedule courses due to unforeseen circumstances. In such cases, subscribers will be offered alternative dates or partial refunds as applicable.

6. Conduct

– Subscribers are expected to maintain a professional demeanor and follow all instructions from the instructors.
– Misconduct or disruptive behavior may result in expulsion from the course and potential cancellation of the subscription without refund.

7. Liability

– The training provider is not liable for any personal injuries or damages sustained during training sessions, except where due to negligence or misconduct by the training staff.

8. Privacy

-Personal information collected during the subscription process will be used solely for managing bookings and communications related to the courses.
-Subscriber data will be handled in compliance with the Privacy Act 1988 (Cth).

9. Changes to Terms

– The training provider reserves the right to modify these terms and conditions at any time. Subscribers will be notified of any significant changes.

10. Acceptance

– By subscribing to the Unlimited First Aid Training Subscription, subscribers agree to be bound by these terms and conditions.
These terms and conditions are designed to ensure the smooth operation of the training services and to protect the rights and safety of all subscribers.

11. Non-Transferability

– The Unlimited First Aid Training Subscription is personal and non-transferable. It is exclusively for the use of the registered subscriber and cannot be sold, transferred, or assigned to another individual under any circumstances. Any attempt to transfer or share the subscription will result in immediate cancellation of the subscription without refund. This policy ensures that each subscriber receives the intended training and maintains the integrity of the certification process.

12. Access to Discounted First Aid Products

– Throughout the duration of the five-year Unlimited First Aid Training Subscription, subscribers will have access to exclusive discounts on selected first aid products available through our website or in store.
– These discounts are intended for personal use and not for resale.
– To avail of the discounts, subscribers must be logged into their registered account on our platform. The available products, discount rates, and terms of purchase may vary and are subject to change without prior notice.
– The training provider reserves the right to modify, suspend, or discontinue the discount offers at any time. In the event of any changes, subscribers will be notified through the email associated with their subscription account.
– Misuse of the discount, including but not limited to sharing discount codes with non-subscribers or attempting to purchase products in bulk beyond reasonable personal use, may result in termination of the discount privilege and/or the subscription.